Expert Consultations with Analysts: Orienting, Collaborating, and Making Sense in Intelligence Work

Journal article

Rie Helene (Lindy) Hernandez, Alexis Boone, Turquoise Richardson, Caitlin Volante, Viviane (Vivi) Ito, Ashley Anderson, Abigail Browning, Richard Lamb
2025

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APA Click to copy
Hernandez, R. H. (L., Boone, A., Richardson, T., Volante, C., Ito, V. (V., Anderson, A., … Lamb, R. (2025). Expert Consultations with Analysts: Orienting, Collaborating, and Making Sense in Intelligence Work.

Chicago/Turabian Click to copy
Hernandez, Rie Helene (Lindy), Alexis Boone, Turquoise Richardson, Caitlin Volante, Viviane (Vivi) Ito, Ashley Anderson, Abigail Browning, and Richard Lamb. “Expert Consultations with Analysts: Orienting, Collaborating, and Making Sense in Intelligence Work” (2025).

MLA Click to copy
Hernandez, Rie Helene (Lindy), et al. Expert Consultations with Analysts: Orienting, Collaborating, and Making Sense in Intelligence Work. 2025.

BibTeX Click to copy

@article{rie2025a,
  title = {Expert Consultations with Analysts: Orienting, Collaborating, and Making Sense in Intelligence Work},
  year = {2025},
  author = {Hernandez, Rie Helene (Lindy) and Boone, Alexis and Richardson, Turquoise and Volante, Caitlin and Ito, Viviane (Vivi) and Anderson, Ashley and Browning, Abigail and Lamb, Richard}
}

Abstract: Cold starts in analytic work are not isolated events but recurring moments of reorientation that occur along a spectrum: from entry in new domains to routine task-switching. Through discussions with analysts, we learned how they navigate these transitions by clarifying goals, assessing their role, and building situational awareness. These insights inform opportunities for SCADS tool development aimed at supporting analysts through such transitions. More broadly, we also also surface considerations for how SCADS participants could approach building tools that align with the demands and constraints of analytic work.